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In Italy, recent initiatives are being developed independently on different levels (legislation, training, research and implementation) providing a glimpse of the development of ICT (Information and Communications Technology) within health care and environmental field with a "systemic” approach.
The National Health System TODAY
Currently it is the same person in care who must bring his clinic records, through paper documents or, sometimes, must hope for a network of informal contacts between the medical staff. This means wasting resources and time and can easily introduce mistakes, given the nature of verbal and paper-based process.
In addition to direct clinical failures, even from the standpoint of the overall system, paper management produces waste and faults: data come in late, undergoing an intensive data entry processes, often resulting not fully reliable. The result is a non-optimum use of resources. It should also be considered that an Interoperable system and Unified Communications would also allow, in real time an effective system for statistical/ epidemiological monitoring for health emergencies as well as a more efficient management of patient check-in and treatments management.
Health of the future
National health is increasingly concerned by a new working, management and training culture, directed towards improving the quality of work and intermediate and final performance by reducing inefficiencies and variability of treating, care and support processes. Since the 90's a complex process of reorganization of the Health Service has been started in Italy. It is oriented to review the health services along the path of development of the corporatization and to raising the treatments quality.
As part of this process of Health modernization, T.net EAI - Digital Health Unit have for years tended to new information and communication technologies (Information and Communication Technology) in the social and health fields, offering new opportunities to provide more effective health and social services. The problem is not only to introduce a service through a technological potential, but also to facilitate the users to have access to benefits, i.e. to facilitate the connection between different professionals.
Based on these assumptions, the creation of a vertical system of health can result as the winner because it fills a blank space at the time, with an existing product that could detect as a winning business model.

Innovating in Health is not an easy task, since the recognition of processes and their digitization is very complex. This is why T.net EAI - Digital Health Unit is the right mix for successful projects, as it represents the melting point of the vast technical expertise of the Group T.net with that of professionals and institutions involved with their scientific background in SD @.
It is clear how the spread of e-health is not in fact threatened by technology, but instead would take benefit from:
- An overall institutional strategy,
- qualification of public demand,
- defining a clear operational context.
The innovation process, cultural change, the introduction and integration of healthcare applications and the adoption of increasingly advanced and performing network infrastructures can effectively respond to the growing expectations of citizens about the quality of services provided. Prevention and care can be then improved whilst respecting the affordability constraints imposed by government bodies.